Business process outsourcing

Reimagine business processes with customer at the heart of transformation.
  2. Services
  3. Business processes outsourcing

Embrace Kastech’s End-to-End BPO Services with the cutting-edge technologies for enhanced business agility

Competition is fierce in every business out in the market these days. And it has become really tough for the enterprises, big or small to have loyal customers until you are potent to listen to them round the clock. Kastech provides every edge to win and retain customers of its business partners with its strategic services. We completely focus on continuously improving our service efficiency that aligns with our client's business requirements. Kastech’s BPO services cater to transforming the entire landscape of its clients’ business with improved agility and efficiency. We also unveil the customer company mantra of our clients with 100% customer satisfaction.

Below are the top hindering factors of the enterprises that drive them to opt for a BPO

  • Accessing and hiring the right resource (or) candidature is challenging when there is a burning requirement
  • A captative resource doesn't completely guarantee customer satisfaction to the core
  • The process has to be established and streamlined from the inception
  • It is tremendously not cost defined & time defined
  • It is comparatively tough/time taking to inculcate the culture into the existing or newly hired team

Kastech can surely add value proportion to your business entity, Know how

Kastech is a recognised and renowned leader in enterprise-class business process outsourcing & management. We help our clients to improve the quality, agility and potent of their business by providing robust services that are cost-effective. Our services also help our clients to improve their competitive position, revenues, and customers for sustained success. We are masters in catering to the needs of our global clients by simplifying their business processes. Kastech is also well versed in providing Business Process Management Services.

Kastech's core disciplines of expertise include

Finance Process Management

Human Resource Outsourcing - Enable employees and managers to access, update and use HR information more efficiently and effectively through our innovative techniques.

Technical Support

We provide tailored solutions for off-the-shelf office applications, enterprise applications & integrated systems, supported by our team of experts.

Supply Chain Management

We provide an array of supply chain management services, from new product strategy to design development & procurement support to post–sales customer service.

Human Resource Outsourcing

We inspire all the employees of an enterprise and enable them to access, update and make use of the HR information & understand the policies more efficiently with our foolproof technics.

Customer Support & Sales

Help Desk - Our Help Desk service includes call management, call tracking, knowledge management, problem resolution, remote control, and integrated IT asset management capabilities.

Finance & Accounting

We cater to the financial & accounting needs of our clients by managing the process of their accounting, which aligns with legal, regulatory, and company rules and regulations.

Content Management

We craft, structure, streamline, integrate, and enhance access to enterprise content & information.

Help Desk

Call management, Call tracking, Knowledge management, Problem resolution, Remote control, and Integrated IT asset management capabilities and etc are our exclusive help desk services.

The List of Industries we are catering to, to enhance their business proximity with the realm of possibility are

  • E-commerce
  • Education Sector
  • Manufacturing Sector
  • Government Sector
  • Healthcare Sector
  • Law & Regulatory Compliance
  • STM Publishing Sector
  • Digital Media & Technologies
  • Mortgage Banking Sector

Why choose Kastech as your BPO partner

  • Cost-effectiveness
  • Enhanced productivity
  • Ability to reassign resources
  • Committed to efficiency and quality
  • Easy risk management
  • Business savvy
  • Unprecedented 100% customer satisfaction
  • Proven track record
  • Customer-centric processes
  • A strong partnership with the thought leaders of the industry
  • Access to State-of-the-Art Process and Technology Resources
  • Exceptional six sigma belt expert team with profound experience & expertise and etc

Our Key Offerings

  • Client Relationship Management
  • Portfolio Analysis
  • Data Entry Services
  • Data Processing Services
  • Web Research Services
  • Image Editing - Retouching Solutions
  • Scanning and Indexing Services
  • Desktop Publishing Services
  • Legal Process Outsourcing
  • Vendor/OEM Support Management.
  • Data Entry, Conversion and Form filling
  • IT Operation & Support
  • General Ledger Maintenance
  • Business Process Management
  • Procurement Outsourcing
  • Order Management Outsourcing
  • Mortgage Recordation Processing
  • UCC Recordation Processing

We work with companies from across major industries to develop strategies that deliver results. Each project we deal with gives us the opportunity to metamorphose the mindset of our clients, as well as our own, this shapes our processes to take up the challenges by enabling meaningful, enduring impact.

Contact us today to know more about our robust strategic outsourcing solutions.

(Or)

Write to us at info@kastechssg.com along with your project scooping details, we will revert to you at the earliest.